DeepRevAI Ltd. ("DeepRevAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Contact Us: If you have any questions about this Privacy Policy, please contact usm
1. Information We Collect
1.1 Information You Provide to Us
We collect information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a demo or quote
- Subscribe to our newsletter or communications
- Create an account or use our services
- Participate in surveys or provide feedback
- Communicate with us via email or other channels
This information may include:
- Name (first and last)
- Email address
- Company or organization name
- Job title
- Phone number
- Any other information you choose to provide
1.2 Information Automatically Collected
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages visited and time spent on pages
- Device identifiers
- Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Analytics providers
- Advertising partners
- Social media platforms
- Business partners
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To deliver our AI products, services, and support
- Communication: To respond to inquiries, send updates, and provide customer support
- Improvement: To analyze usage patterns and improve our website and services
- Marketing: To send promotional materials, newsletters, and relevant information (with your consent)
- Compliance: To comply with legal obligations and enforce our terms
- Security: To protect against fraud, security threats, and unauthorized access
- Research: To conduct internal research and development for new AI features and services
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:
- Consent: You have given us explicit consent to process your information
- Contract: Processing is necessary to perform a contract with you
- Legal Obligation: We must comply with legal requirements
- Legitimate Interests: Processing is in our legitimate business interests and does not override your rights
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting providers
- Email service providers
- Analytics platforms
- Customer relationship management (CRM) systems
- Payment processors
4.2 Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small text files placed on your device.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Track your online activity to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Legal and regulatory requirements
- Whether we have an ongoing relationship with you
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Secure development practices
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
8.1 Access and Portability
You have the right to request access to the personal information we hold about you and receive a copy in a portable format.
8.2 Correction
You can request that we correct inaccurate or incomplete information.
8.3 Deletion
You may request that we delete your personal information, subject to certain legal exceptions.
8.4 Restriction
You can request that we restrict the processing of your information in certain circumstances.
8.5 Objection
You have the right to object to our processing of your information for direct marketing purposes or based on legitimate interests.
8.6 Withdraw Consent
If we rely on your consent to process your information, you can withdraw that consent at any time.
8.7 Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.
To exercise any of these rights, please contact us.
9. International Data Transfers
DeepRevAI operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer information internationally, we implement appropriate safeguards, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions
- Privacy Shield frameworks (where applicable)
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
12. AI-Specific Data Processing
As an AI technology company, we may use data to:
- Train and improve our AI models
- Conduct research and development
- Test and validate AI systems
When we use data for AI purposes, we implement measures to ensure:
- Data is anonymized or pseudonymized where possible
- AI systems are designed with privacy by design principles
- Appropriate consent is obtained when required
- Ethical guidelines are followed
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our services after changes become effective constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.